Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution.
■ Discover the convenience of smart home appliances through the Home tab. - Control your IoT home appliances from anywhere with our app. - Get personalized recommendations for managing appliances based on usage history. ■ Monitor your energy consumption data quickly. - Use Energy Monitoring to compare your power usage with your neighbors’. - Set energy saving goals and get usage status notifications to help save energy more efficiently. ■ Handle everything from troubleshooting to service requests directly from the app. - Use the Smart Diagnosis function to check your product’s status.
- Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Conveniently reference LG home appliance manuals in one place. - Access a range of content, including function descriptions and essential usage solutions for products.
※ Services and features may vary depending on your product model and your country or region of residence.
The LG ThinQ app supports Android OS 7.0 and higher versions. If you are using an Android OS version older than 7.0, we recommend that you contact the smartphone manufacturer to upgrade the OS.
The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app. We do not collect or use your information except for the minimum information necessary to operate your smartphone.
* Access Permissions
To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.
[Optional Access Permissions] • Calls - To contact the LG Service Center
• Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the "Smart Routines" function.
• Nearby devices - To find and connect to nearby Bluetooth devices when adding a product to the app.
• Camera - To take a profile picture - To share a home or account scanned from a QR code. - To add products recognized by QR codes. - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product.
• Files and media - To attach and set my profile picture in Photos. - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product.
• Microphone - To check product status via Smart Diagnosis
• Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.
★★☆☆☆ WEB OS TVを購入して一年経って、リモコンが壊れて、アプリで一時的に代用しています。アプリでテレビを起動できず（テレビが起動していないとリンクできない）、テレビ本体画面下のスイッチを押して起動してから、アプリでリンクしてます。朝の忙しいときはこの手間がもう大変です。テレビ自体は良いのですが。
★☆☆☆☆ スマホプリント、その場ですぐ印刷でき、写真をスマホでかざすと動画が見れるなんてたのしそうだったので他社製品と迷いながら購入しました。ですが、アプリを使用し、写真は印刷できますが、動画が全く再生されません。どー言うことですか？チュートリアル見ながら作っても動画見れません。。旅行に持っていきたいので早めの解決が見つかれば嬉しいです。使用携帯はdocomoのHuawei p20 pro です。
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